Bad experience w/customer service

by Daijiro

I purchased the Dynasty Forge brand, horse themed katana and anxiously awaited for it to arrive as I was told it would take approximately 2 weeks. 2 weeks passed by and I finally got an email from "James" informing me that the katana I wanted is no longer in production. I told "James" that I was a little upset; he tried to sell me another katana. He didn't sound trustworthy and I asked for my refund. After a few more days, I finally got my refund. I will never deal with this company again.

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Apr 06, 2014
Coincidence
by: Anonymous

The other guy on here who left a bad customer service review was also helped by James. Is there just one guy in CS?

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