Kingofswords is crap


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Kingofswords is crap

by Eric Winkler
(Troy NY)

Back in Febuary I ordered 3 swords. Now i had been lookin for these swords for some time(one for about 8 years)I have 2 kids and didn't want to spend a fortune getting the swords,BIG MISTAKE. I ordered the wheel of time (Heron branded) sword and the forgotten realms swords(twinkle and icingdeath, come on ya got get the pair right?)So several months later i e-mailed the company to see where m order was. I got a resonse of "we're sorry our supplier got stuck in customs, okay now i worry. A month later same thing. Another month later and their telling me that customs has to open every box (yea bullshit).It's not July 29th, i've canceled the order on the second of this month and yet no refund,go figure. i call the parent company and i get a recording say leave a messege and we'll get back to you in 24-48 hours,what no actual customer service rep? Guess what? Still haven't heard from them, got an e-mail from KoS saying if i don't have my refund within 48hrs to stop payment,yea except i used my bank card and i can't, so if i don't have it by Wed(7-30)i' contacting better Bisiness. So all in all, DON"T order from King of swords.

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Kingofswords is crap

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imagine that.
by: B A Miron

yes, it seems these guys have a lot of problems.......they don't actually have anything in stock, everything (almost everything) they sell is all drop-shipped from someplace else; so they are often in a quandry as to what is actually still available........we had to cancel several orders after it was discovered the items were no longer available from the suppliers even though they were indicated in stock on KOS's site........it is a hard lesson to learn though, we feel for you..........ask around here first if you can next time...........i know that seems like lame advice after the fact but just as well it is always advisable to use a regular CC when you make these kinds of purchases simply for the protection they give you on line...........really and truly sorry for your trouble though.

damn the luck
by: Wink

Yeah i figureds it was a lost cause i even went to better business and they can't really do anything. sucks but what can i do? It's nice to know someone feels for me,thanx

ture the same stuff
by: jp

Iv'e order my swords in april 6,2008 so it could be there the 26 for a birth day well gess what..... still havent came yet! Iv'e been sending emails to the company and leaving messages to them and i had no response for a half a month till i said i was going to contact the manager i finaily got an eamil back saying they have to open then indivialy and they are in customs bull shit i just might refund it in a wekk or so the make me so feaking mad!!!!! i wrote this aug. 27, 2008!

sorry man
by: Anonymous

unfortunatly, i doubt you'll get your money back,it's been like 2 months now and i haven't recieved my refund

FF
by: Anonymous

Damm it kof, we will find a way to get our money back, if we complain together to the local court...?

It sux
by: wink

Believe me i tried. I even went to the better business web site and unfortunatly they aren't registered with them, so if KoS doesn't respond to them there's nothing they can do. KoS has resopnded to about 1 in 5 complaints. there isn't much we can do besides try to get a law suit, but that migtht be about as useful as a cherry flavored enima. Sorry

King Of Swords Is A Rip OFF
by: Dave ( Chief) Watkins

I had the same thing as Eric Winkler, but I didn't tell them to give me the money back. It was taken out of my acount. But I did chek with the B.B.B. in that state and it is too numerise to say here.So still waiting. But if you still dout go to the B.B.B.sight and see for yourself.

jeez
by: Anonymous

jeez thats absolutly terrible . theres got to be a way you can get some sort of compansation. Which county is the firm based ?

contacts
by: BAMiron

check with whatever agency yo have in your state for consumer protection(some are better than others) and/or contact the office of your states attorney general and see if they are lookin' at this guy, if not, tell them about him, be accurate.......the closer to the state he resides in, the better.............class action suits are cheaper than you think as well, all you really have to do is get an attorney (any attorney) interested........the more political the lawyer is , the better........easier to appeal to their sense of what they can profit politically from consumer protection.....we are sorry for your troubles by the way.

try this
by: Wink

My wife found his MySpace page,he's got celebs like Bam on there sportin his armor and swords,she threatened to tell all of them what kinda business he's runnin,all of a sudden i get an e-mail saying the refund is gonna be taken care of.Personally i think i should blog his friends list anyway,no celebs gonna want to be associated with a scammer

oh yea
by: Wink9Eric winkler)

I also found out the rat bastard didn't even read my last 3 e-mails before we found his MySpace page

oh yea
by: BAMiron

WINK.............EXCELLANT.........outstanding & clever advice.

KoS
by: Quinn

Yea, Paul warned me about king of swords when I asked for some good places to buy. I ended buying at his store, damn that blatant plug! :)

*daydreams about the day sword arrives*

hey
by: Wink

Well when in doubt find the thing that they wouldn't want to happen and use it.but only as a last resort.Btw i'm still waiting....go figure

KoS
by: DarkKnight

Yea I fell for it.... since April I've been waiting for something caught up in customs. Then they say they lost the order sorry. We need to find a way to shut the site down. Anyone know some good virus programs ... that'll teach him.

absurd
by: Michael

also stole my money. no return calls. no return emails. $169.68. The BBB and Attorney's General are aware of their fraudulent activities. Why are they still in business?

consumer protection agency
by: eric's wife-- erika

i am trying to go through the georgia consumer protection agency and they say that they will only look into the company if more that 1 person complains so im going to post an web address(the same one im using) and i would like it if anyone with a complaint could go there. at this point we may not get out money back but we can teach the company a lesson if we all band together.

consumer.georgia.gov that is the website-- all im asking is that u send them a quick email and let them know that u too got ripped off by this company and that they need to be shut down.
thank you, erika

federal consumer agency
by: erika

i also just posted a complaint to the federal consumer agency u can find that right on georgias site if u feel the need to contact them too. i also wrote another email to the company letting them know that i am writing complaints to the consumer agencies so we will see if they respond back to me. good luck to all who are having issues getting ur money back.

Thanks for the heads-up
by: Cosmic Rocker

I ordered from KOS aswell, what a waste of money. They don't respond to E-mails,I have sent them several E-mails. I am lucky though, I only lost 37.00 to them. When I order on-line, the first order is always small. Its easy to be tricked by that website. I wonder what kind of state would allow them to continue robbing people of their hard earned cash. I want to thank all of you for shining some light on this dirt. They can only survive in the DARK.

Concerned Citizen
by: Loynaz

I have a similar problem but I luck out their were members of buysafe.com at that time, when i purchase and I had spoke to rep at buysafe.com and was able to get my product after the holidays but did, but its been 2 years later, I've notice their still rip-off people, I don't understand why has anyone done anything to close this company down or have this people put away the laws that are supposed to protect us sometimes don't because of this so call ponzie scheme. the very law in this country and from some states sometimes are shameful don't help us and protect us. in which by the way its hateful, we all work for a living but some work taking away our living. I hate that their still in business and nothing is being done to help this people out.

Your order has been updated to the following status.

New status: Order Accepted

Please reply to this email if you have any questions.

This seem to be Automated response you get through KingOfSwords system everytime you send them an email. Well my story goes as follow:

I purchased miniature Roman helmets on November 28, 2007 for holiday gift. I contacted my bank which indicated payment was made out on November 30, 2007 to KingOfSwords, and the email response from KingOfSwords was that Order Accepted. I pursued this further because they didn't give me an order status.

Since most ethical companies do not hit your credit card until product SHIPS, I assumed that I would receive a shipping notification in the near future. This did not happen. I eventually received a notice that they had RECEIVED my order. I went to their website and utilized the form to request the status of my order, but to no avail also. After some digging, I found that the site is part of a company using the name milleniumempire.com.

That's the response I've gotten for the several attempts I've made through email to KingOfSwords, I've contacted them through their 800' number (1-866-691-0305) however no human at the end of that company number only a automated answer, indicating to leave your order number and a phone number in which they can reach you back within a 24hr period. So far I have not heard anything from them. I also have to add that when I placed the order I paid the bond fee per their request in order to secure purchase. To be on the safe side I pay that fee. Interesting thing I have to say is that they are a member of BuySafe.com, with the symbol emblem on their website, which anyone who shop online would trust. The problem I have is their lack of responsive customer service, the lack for which will hinder the company image in the end. Consumer inquiries on a timely matter is key on the worldwide web when shopping, especially for this holiday.

I have filed a dispute with buysafe.com as well as with the third party seller, amazonempire@aol.com. Buysafe.com indicated that my products were coming from this seller. I have yet to receive an answer from amazonempire@aol.com.

Loynaz
Brooklyn, New York
U.S.A.

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Submitted by: Loynaz

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Comment
I have a similar problem but I luck out their were members of buysafe.com at that time, when i purchase and I had spoke to rep at buysafe.com and was able to get my product after the holidays but did, but its been 2 years later, I've notice their still rip-off people, I don't understand why has anyone done anything to close this company down or have this people put away the laws that are supposed to protect us sometimes don't because of this so call ponzie scheme. the very law in this country and from some states sometimes are shameful don't help us and protect us. in which by the way its hateful, we all work for a living but some work taking away our living. I hate that their still in business and nothing is being done to help this people out. Your order has been updated to the following status. New status: Order Accepted Please reply to this email if you have any questions. This seem to be Automated response you get through KingOfSwords system everytime you send them an email. Well my story goes as follow: I purchased miniature Roman helmets on November 28, 2007 for holiday gift. I contacted my bank which indicated payment was made out on November 30, 2007 to KingOfSwords, and the email response from KingOfSwords was that Order Accepted. I pursued this further because they didn't give me an order status. Since most ethical companies do not hit your credit card until product SHIPS, I assumed that I would receive a shipping notification in the near future. This did not happen. I eventually received a notice that they had RECEIVED my order. I went to their website and utilized the form to request the status of my order, but to no avail also. After some digging, I found that the site is part of a company using the name milleniumempire.com. That's the response I've gotten for the several attempts I've made through email to KingOfSwords, I've contacted them through their 800' number (1-866-691-0305) however no human at the end of that company number only a automated answer, indicating to leave your order number and a phone number in which they can reach you back within a 24hr period. So far I have not heard anything from them. I also have to add that when I placed the order I paid the bond fee per their request in order to secure purchase. To be on the safe side I pay that fee. Interesting thing I have to say is that they are a member of BuySafe.com, with the symbol emblem on their website, which anyone who shop online would trust. The problem I have is their lack of responsive customer service, the lack for which will hinder the company image in the end. Consumer inquiries on a timely matter is key on the worldwide web when shopping, especially for this holiday. I have filed a dispute with buysafe.com as well as with the third party seller, amazonempire@aol.com. Buysafe.com indicated that my products were coming from this seller. I have yet to receive an answer from amazonempire@aol.com. Loynaz Brooklyn, New York U.S.A.

Cancel Delete Delete & Ban

throbber Updating Comments page...

we have
by: Wink

We've contacted several people about this, the better bisiness said they can't do anything b/c KoS isn't a member.we've gone to a couple goverment agencies(refer to the coments above for the web site)Only thing is , is that others also need to complain to them as well. There's not much else we can do besides start a law suit.

lots of KOS scams
by: Anonymous

67.15.82.195 KOS IP address

http://www.ic3.gov/default.aspx
FBI Fraud complaint site

http://www.recol.ca/
RCMP fraud site for Canadians

1-866-691-0305
King Of Swords
3000 Johnson Ferry Road
Suite 103/104
Marietta, GA. 30062
Phone: 678-264-8205
Fax: 678-528-8626

Their contact information but it will not do you any good.

abuse@theplanet.com
Their internet web provider.

Refund
by: Anonymous

After complaining to their Web Service provider at abuse@planet.com, a refund was forth coming.

Time to make FBI complaints and shut these people down.

Just Ordered
by: Anonymous

Has anyone received there merchandise?

sorry
by: Wink

unfortunately i have not,nor my refund. haven't tried the web site posted above yet

no response
by: Anonymous

I ordered a tapestry on November l4th and my credit card was immediately charged. I have not received my order and have sent numerous emails with no response. I wish I had seen this web site before I ordered from King of Swords cause I wouldn't have even placed an order. Their phone messages said you can log on to your account to get your order number, but when I did, it said I had no purchases. So it seems like this web site is a bunch of bull.

hhhmmm
by: wink

anyone try that website linked above? the abuse@planet.com? i did it say not found

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