Medieval Collectables Sucks (Scam?)


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Medieval Collectables Sucks (Scam?)

by Mallory
(Fountain, CO, USA)

I wanted to get some LARPing weapons and clothing for Christmas so I went to Medieval Collectables. I know they aren't real swords, but they do sell real swords on here. I spent near to 300 dollars on items. This was on December 08, 2009. They charged the credit card information that day. I waited til next week and I emailed when my order was going to be in. They said some of my items were out of stock (Didn't specify which ones) and that they will notify me when it comes in stock. Another week goes by and still no reply. Then Christmas. Still not shipped. I chatted with someone with the website and asked what was taking so long. She was nice and decent with me. She told me which items were out of stock and if I wanted to exchange them with other items in stock. I got charged an extra four dollars for some items. I asked what time range could I expect them to ship and she said around the beginning of January. Well, it is January 10... Tempted to cancel my order. And they began ignoring my emails.

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Medieval Collectables Sucks (Scam?)

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Thank You Very Much
by: MrAcoustat

Hi i would like to thank you i was about to give an order for merchandise at Medieval Collectables BUT your experience made me think twice so i will be looking somewhere else i know that if you attack me and it is not true i will defend myself just the fact that they did'nt fight back for me is admitting that they where guilty as charged.

all bussiness" suck
by: Anonymous

i order a civil war pistol from A TO Z ARMOURY two weeks before xmas. i paid 116 dollars for a replica civil war pistol. the week of xmas it still hadnt shown up and after a call i was told they didnt even have a record of the order. haha. and guess what? the money was never even taken off my c.c. i then called MEDIEVAL COLLECTABLES and recieved the same pistol four days later. so my overall experience with them so far is good.

Waste of time and money
by: Anonymous

I bought the Rogue Greaves from Medieval Collectibles, with the intention to wear them without anything under them since the description mentions that they are backed with suede so that they will be comfortable. Well, I got them and they were basically impossible to wear alone, which defeated the purpose for me, and the existence of the suede. About a MONTH later (due to poor communication and lack of answering my questions on THEIR part after sending countless e-mails) I found out that I could not use them the way that I wanted to as I should have been able to based on the description.

When I finally sent the greaves back, I waited more than a month for my refund, but never got it, I had to contact them again before they finally refunded me, and I also had to contact them a total of two or three times before I finally got a refund for positive feedback from a purchase that I made in OCTOBER. It took over 4 months and multiple reminders just to get that.

On top of all of that, I still had to pay the huge restocking fee for the greaves, and the high shipping costs for them to get to me and go back to them. Medieval Collectables wasted a huge amount of my time, energy, and money for absolutely nothing.

I posted this on their Facebook page, and they quickly deleted it (in less than an hour) then I posted it again, and was then banned from posting anything further on their page. They only keep the positive feedback that they basically pay people to leave, and delete the REAL feedback that lets people know that they are cons.

Call first
by: Anonymous

Well the key is about ordering from them, is to call to make sure the item you want is in stock. I have ordered alot of stuff from them. Most orders came in not so bad. How ever I am still waiting for a helmet I ordered on Feb. 13th and it's July 16th now. I called and they said six month back order. Like I said, call first.

B#*%@ be cool!
by: Zinjanthropus B

Dude its an online buisness that caters to a very specialized clientel, with a limited number of manufacturers to supply their products. I mean lets face the sad truth that blacksmiths aren't in high demand these days. While do not often agree with their prices I would say the medieval collectables is easily the best online store for renaissance gear. So calm down its 2011 now, hopefully it got to you.-Love, Z.

oh oh
by: Anonymous

great this is just great. i actually have the exact same problem. made an order got a call saying it was out of stock. asked for a refund, she said it would be about a week. two weeks later no refund, they ignored one email already and said they asked the right department to isssue the refund ASAP

still waiting

Don't do business with them...
by: Robert

I would be wary ordering things from this company...We ordered two things over 3 weeks ago and the order is being held up for 1 item. When I asked if they could send them separately, I was told "Not for the $18 shipping charge you paid." I then asked what type of shipping did we select and I was told UPS Ground. I mentioned I needed the items by the end of the month and that we ordered them over 3 weeks ago, and then asked if they could expedite the shipment and ship it in a different manner other than ground once the other item came in and I was told once again, "Not for the $18 shipping charge" These people are inflexible and obviously don't understand the importance of keeping the customer happy...again...i would be very wary before ordering from this company and I am currently researching other places to order from s othat I can cancel my existing order.

Oh and by the way...when I posted this on their Facebook page, it was promptly removed and I was blocked from being able to comment on it, just like the other user!!!

Making matters worse, after I posted on Facebook, they suddenly sent me the one item they had in stock without so much of a peep of contact! Further, I asked for a refund for the remaining item and it took them four business days JUST TO PROCESS IT in their "system".

For the record, after the fiasco, I ordered the same item at Costume Craze and the item was sent WITHOUT SHIPPING CHARGES and has arrived BEFORE MC EVEN SUBMITTED MY REFUND TO MY BANK!!!

Thank you! NEW
by: SkeeBall

I'm on my laptop, so I don't have the bookmarks that my other PC has, so I Google "Medieval Collectables" and found this thread.
I was about to order a really nice pipe from them, but thanks to the feedback from all of you, I will be seeking other means of getting this pipe.
If it weren't for people looking out for people, I could've been in the same predicament that all of you are/were in.
Thank you!

totally ignored NEW
by: alan

hi, i ordered 3 swords $918 + postage to australia.order supposedly shipped on 5/11.it is now 18/12 have not recieved any items nor no response to 3 emails.i will try and ring them.after this amount of time i wondered if i had been scammed . at least i now know there is a company not sure if this makes me feel any better or not .was going to ring mason police dept.i guess i wont do this now.this whole experience has put me off ordering anything online again

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