Beware of SW Blades/Red Dragon Swords/Kingdom of Swords

Beware of SW Blades/Red Dragon Swords/Kingdom of Swords

by M.
(New Mexico)

Their website (www.swblades.com) is now touting the name Kingdom of Swords.net. They are the same company as SW Blades, Southwest Blades, and Red Dragon Swords. They also have a new MySpace page. I ordered a Legend of Zelda replica sword on December 12, 2007, and received a confirming email. They sent no back-order or unavailable messages, and shipping was to be in 2-4 days. It is now February 12th, 2008, and my son's sword still hasn't shipped. In response to my first 3 inquiries, I received only form email responses with a link to my order status. It has said 'will ship in 4-7 days' for a month now. My last email demanded an explanation or a refund. They haven't responded to that one at all. If you call their phone, all you get is a recording, without the company name, asking you to leave a message. They have not responded to any of our messages. They have an unfavorable rating with their BBB (serving Central and South Central Texas), with 28 complaints in the last 36 months (not including the one I'm leaving), 18 of which are unresolved due to their failure to respond. All complaints, except 2, were for Delivery Issues. The sword is still listed on their website for sale with 3-5 day delivery indicated. They haven't shipped, they haven't given an explanation, and they haven't given my money back. The only thing they've done is taken my $120, and left my son without his Christmas present. I do a tremendous amount of shopping online, and this is by far the WORST experience I have ever had.

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Beware of SW Blades/Red Dragon Swords/Kingdom of Swords

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Feb 12, 2008

find the registrar
by: b&g miron

[Querying whois.melbourneit.com]
[whois.melbourneit.com]

Domain Name.......... kingdomofsword.com
Creation Date........ 2008-02-07
Registration Date.... 2008-02-07
Expiry Date.......... 2009-02-07
Organisation Name.... robert markum
Organisation Address. P O Box 99800
Organisation Address.
Organisation Address. EmeryVille
Organisation Address. 94662
Organisation Address. CA
Organisation Address. US

Admin Name........... PrivateRegContact Admin
Admin Address........ P O Box 99800
Admin Address........
Admin Address........ EmeryVille
Admin Address........ 94662
Admin Address........ CA
Admin Address........ US
Admin Email.......... contact@myprivateregistration.com
Admin Phone.......... +1.5105952002
Admin Fax............

Tech Name............ PrivateRegContact TECH
Tech Address......... P O Box 99800
Tech Address.........
Tech Address......... EmeryVille
Tech Address......... 94662
Tech Address......... CA
Tech Address......... US
Tech Email........... contact@myprivateregistration.com
Tech Phone........... +1.5105952002
Tech Fax.............
Name Server.......... yns1.yahoo.com
Name Server.......... yns2.yahoo.com

further, don't know if this is the same markum but,

S141918 MARKUM ON DISCIPLINE

It is ordered that Lonnie Robert Markum, State Bar No. 188338, be suspended from the practice of law for one year, that execution of the suspension be stayed, and that he be placed on probation for five years subject to the conditions of probation, including ninety days actual suspension, recommended by the Hearing Department of the State Bar Court in its decision filed on November 4, 2005, as modified by its order filed on December 5, 2005. It is also ordered that he take and pass the Multistate Professional Responsibility Examination within one year after the effective date of this order. (See Segretti v. State Bar (1976) 15 Cal.3d 878, 891, fn. 8.) It is further ordered that he comply with rule 955 of the California Rules of Court, and that he perform the acts specified in subdivisions (a) and (c) of that rule within 30 and 40 calendar days, respectively, after the effective date of this order.* Costs are awarded to the State Bar in accordance with Business & Professions Code section 6086.10 and are enforceable both as provided in Business and Professions Code section 6140.7 and as a money judgment.

*(See Bus. and Prof. Code, � 6126, subd. (c).)

intersting.........need to find out if your markum has the actual first name "lonnie"

hope this helps some, at least you have a direction to go in with this info.

X Close Editor

Feb 12, 2008
Rating

Submitted by: b&g miron

Title

Comment
[Querying whois.melbourneit.com] [whois.melbourneit.com] Domain Name.......... kingdomofsword.com Creation Date........ 2008-02-07 Registration Date.... 2008-02-07 Expiry Date.......... 2009-02-07 Organisation Name.... robert markum Organisation Address. P O Box 99800 Organisation Address. Organisation Address. EmeryVille Organisation Address. 94662 Organisation Address. CA Organisation Address. US Admin Name........... PrivateRegContact Admin Admin Address........ P O Box 99800 Admin Address........ Admin Address........ EmeryVille Admin Address........ 94662 Admin Address........ CA Admin Address........ US Admin Email.......... contact@myprivateregistration.com Admin Phone.......... +1.5105952002 Admin Fax............ Tech Name............ PrivateRegContact TECH Tech Address......... P O Box 99800 Tech Address......... Tech Address......... EmeryVille Tech Address......... 94662 Tech Address......... CA Tech Address......... US Tech Email........... contact@myprivateregistration.com Tech Phone........... +1.5105952002 Tech Fax............. Name Server.......... yns1.yahoo.com Name Server.......... yns2.yahoo.com further, don't know if this is the same markum but, S141918 MARKUM ON DISCIPLINE It is ordered that Lonnie Robert Markum, State Bar No. 188338, be suspended from the practice of law for one year, that execution of the suspension be stayed, and that he be placed on probation for five years subject to the conditions of probation, including ninety days actual suspension, recommended by the Hearing Department of the State Bar Court in its decision filed on November 4, 2005, as modified by its order filed on December 5, 2005. It is also ordered that he take and pass the Multistate Professional Responsibility Examination within one year after the effective date of this order. (See Segretti v. State Bar (1976) 15 Cal.3d 878, 891, fn. 8.) It is further ordered that he comply with rule 955 of the California Rules of Court, and that he perform the acts specified in subdivisions (a) and (c) of that rule within 30 and 40 calendar days, respectively, after the effective date of this order.* Costs are awarded to the State Bar in accordance with Business & Professions Code section 6086.10 and are enforceable both as provided in Business and Professions Code section 6140.7 and as a money judgment. *(See Bus. and Prof. Code, � 6126, subd. (c).) intersting.........need to find out if your markum has the actual first name "lonnie" hope this helps some, at least you have a direction to go in with this info.

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Feb 19, 2008

I have also had problems with these guys
by: Nick Hill

I am suffering from an identical situation, i ordered a thundercats vintage sword from these morons in early january (the 7th) i got a conformation email, with a crappy beakdown of the bill, and no mention of through who i would need to go to get a refund in nessesary. Well its 14th of feb now and despite numerous attempts to contact them through their ticket system, to which i recived one standard email refering me to my order status and apologising for any delay, i'm still no nearer to getting the sword. As for the shipping status its now been changed from will ship in 2-3 days to will ship in 4-7 days, what the hell ? and yeah im getting annoyed a little now, as i've never had a problem shopping online or shopping from the U.S, im from England.
if anyone knows how i can go about getting in contact with this shop, or getting a refund, please help, im at the end of my rope now :-(
Please email me at Nick_hill_666@hotmail.com

Thanks
Nick

Mar 08, 2008

They are crooks!
by: Diane ( aconcerned mom)

My son (19 years of age) has bought swords from this website before with no problem. This time, mid-January 2008, he ordered a sword for $124.21 and got a confirmation email that sword would be delivered in 4-7 days. On February 12, he was trying to get the item to ship and actually "ordered" another one! This was on a bank card and resulted in $140.00 in bank fees. Citizens Bank gave him a credit of $124.21 on 2/29. He is still fighting with the bank to refund the overdraft fees. It is now March 8th and no sword, no refund and we have both emailed, faxed and left messages on their voice mail numerous times. He has since disputed the initial $124.21 for failure to ship merchandise.
Any idea how to get these guys??????

Mar 10, 2008

A follow up...
by: M.

It is now March 10, 2008. This company is still ignoring my requests. Apparently, we are not alone. I found a thread this morning while researching the company. It gives a lot of good information from other customers about their experiences with the various incarnations of this crooked company. I recommend reading all four pages. http://www.resellerratings.com/forum/showthread.php?t=112435

Mar 14, 2008

Same thing happend to me
by: Steve

I ordered a $80 sword of there site in december and still have not recieved it but I got an email with oder status like you. I filed a complaint with the BBB as well and they never responded to mine. I just wish there was a way to get them in trouble for false advertising.

May 13, 2008

same thing
by: Anonymous

i ordered a sword from this guy back in october for an item that was in stock, after 3 months and no shipment and response after 10 attempts to contact them i had my credit card company reverse the charge.
this is just a front to charge people money and send no items-- i doubt there is even a real store that ships anything-- this guy just counts on people to be lazy and not do anything to get their money back, and probably invests the money for months before refunding the few times when visa actually does something about it.
THIS GUY IS A SIMPLE THIEF, NEVER ORDER ANYTHING FROM SW BLADES, RED DRAGON, OR KINGDOM OF SWORDS

Scott

May 23, 2008

Not shipped
by: greg g

I also bought 4 knives from Red Dragon for a total of $119.80 back in Oct 23, 2007 and have Never recived them and they have Never returned my e mails and I can not reach them by phone.
It s now been over 7 months and still no shipment from them and they still show them as available on there site
DO NOT BUY FROM THEM!!!

Jun 13, 2008

Dishonesty is not worth it
by: Anonymous

This is the second time this has happened to me, bogus internet merchants trying to get your money for nothing!! I waited a week and still no delivery confirmation e-mail. Their e-mail in the "from" area had a questionable address, like a description of their "products" or something, not a normal address--that's a sign there. Anyway, don't buy from them. I also called them and talked to a young woman for 20 minutes. Who talks to a customer service rep. for 20 minutes? Well, she couldn't help me directly, of course, she had to route a ticket to the "inside" people. She also kept repeating herself over and over, and telling me something different than the question that I had just asked. Nice attempt, but can be seen through like glass. I hope they stop being dishonest and stealing money.

Jun 17, 2008

Email Address
by: Anonymous

Hope this helps those of you looking to contact Sword Buyer. This is his email address reddragontrading@gmail.com

Jul 28, 2008

SW BLADES are thieves!
by: MPR

Hi, I had trouble with this company since April. I ordered a sword on April 3rd, money went out on April 9th. They never sent me an email with my order number. Contacted them many time about my sword but said "will send an internal ticket". No call, and no email. Finally I opened s dispute with the BBB on May 5th, waited three week for SW Blades to respond, nothing happened and the BBB close the dispute and I had to have the charges reversed by VISA and my bank. I gave them one more chance with a different product and the same thing happened, I did get a email confirmation and an order number this time but that did not help either, the money went out but no product and communication about the status of the order for a week. When I checked my statement online it said that $31.66 I payed for the product went out to "CASINO SUPPLIES" out of Texas...WTF!!! So now I have to have this done all over again! I hope YAHOO removes them from their list of store merchants and VISA does something about it!

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Beware of SW Blades/Red Dragon Swords/Kingdom of Swords

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Beware of SW Blades/Red Dragon Swords/Kingdom of Swords