Blade Empire Corp, Weapons Universe: Avoid at all costs!
I had been following this company for several years. On discovering them initially, I researched for complaints and found no bad reviews. In December 2011 they advertised a reduced price on a battle-ready, high carbon, sword in a design that I had found interesting for some time. I did NOT recheck for complaints and ordered the sword. Their shipping policy said delivery in 3-8 business days. After 12 business days I emailed their Customer Support address to say that I hadn't gotten the sword yet and requested that they tell me the date it had shipped and with which carrier. I got no answer, so I called two days later and got a voice message saying that it was better to email. I then replied-all and also included the Sales Representative email address with the original message and asked that my request for information be fulfilled. After another week I still gotten no response, so I researched online and found numerous complaints of the same situation. I replied-all once more; but this time I was not so cordial, I said that if I was not told the shipping date and carrier of my order that I would cancel it and also complain to the BBB and other agencies. FINALLY I got a response, unfortunately it was very rude and also falsely said that I had been informed previously that my order was cancelled. You can check the Arizona Better Business Bureau to see for yourself, not a single satisfactorily resolved complaint and no accreditation by the BBB. My advice is to avoid this company and the other alternate names for this company: Blade Realms, Blade Universe, blade-x.net, BladeRealms.com, BladeUniverse.com, Eon-Flux, eon-flux.com, Midwest Ohio Knives, Xontek Corporation, XonTEK Industries, bladeempire, mindrealms.com, Zorkonus.com, www.handcuffs.bz, EonFlux Corporation, Zorkonus Corporation, Weapons Universe Corporation, Blade Empire Corporation.