Had an interesting experience with Iloveswords.com/NobleWares...
by James Petruzzi
Not exactly awful, but..well, see what you all think. I was looking to get a Valiant Armory Praetorian as a gift for a friend, and after looking EVERYWHERE, NobleWares was the only place that had one in stock. They very nicely agreed to hold the sword for me until I could order (a week later). So far so good. However, when I got the sword, it wasn't in its original packaging, had scratches on the blade and pommel, and they'd forgotten to ship the scabbard. Not so good. A phone call and a few apologies later, NobleWares agreed to send me the scabbard and a "polishing kit" no extra charge. Okay...so I got my 2nd parcel, to find the "polishing kit" was a single tube of Metal Glo, and the leather scabbard was covered in mold! Sent a complaint email and left a voice message but have gotten no response. This is my only experience with this company, and speaking with Sonny at Valiant, he spoke well of them...so I HOPE this is an isolated incident. Still, I think I'll buy here or at KOA from now on. Any thoughts out there?
On the plus side, nothing but good things to say about the Praetorian, and I agree with Paul's review on SBG. Also, Sonny at Valiant has been exceptional in helping me out.