Medieval Collectibles.com- Poor Service!
I ordered a sword October 16th 2007 from Medieval Collectibles.com and never received any notification by e-mail that my order was confirmed.
Called their toll free number November 1st to confirm my credit card order; the individual who answered the phone stated with obvious unconcern that the order hadn't been placed and that he would have to contact the manufacturer (in Spain). He said he would contact me by e-mail. It's 7 November and nothing.
I don't particularly care for businesses operating with non-existant inventories (such as Medieval Collectibles and By-The-Sword.com).
If you have any problems with a company in the U.S., call that state's attorney general to file a complaint.
These are two companies that I'll be avoiding in the future, unless they make the effort to list on-hand stock.