by Robert Pero
My first expierience with them was decent. Pretty fast shipping......crappy packaging. It was Ok though.....my sword wasnt hurt in any way. The next time was a replica Blade sword of the daywalker. It arrived fairly quickly only to open it and find rust on the blade. I was not too happy. I called them about 4 times before somebody answered. They said no problem......to leave it in its shipping box and UPS would pick it back up. once they recieved the damaged sword they would ship out another. Ok....a few days went by...they emailed me with a tracking number. Another Blade sword arrived and what did I find..........rust again. I called again and they had me repeat the same process. The third time wasnt a charm for me. RUST AGAIN!!!!!! I called and this time the customer service guy sounded annoyed and gave me excuses for rust on the blade due to overseas shipping....blah...blah...blah. He told me to use steel wool and oil to remove it. that wasnt going to work for me. Finally finally we came to an agreement.........my credit card was creditited the amount (it was on the statement...so it was legit) and I used that money to order the same exact sword form Trueswords.com.
Guess what......thiers didnt have any rust.....lol.
So all in all......Swordsswords.com does have very nice prices.....but its a crapshoot. You dont know whats going to be in that box.